This conversation matters at any age.
Most people end up making major healthcare decisions under pressure without ever having talked about what matters.
Emergency and future healthcare preparation—also known as advance care planning—with Sorted Planning is a one-on-one guided, conversation-based process. We focus on:
what matters to you
what you would want
who should speak for you.
So the people around you know what to do —
without guessing.
Virtual sessions across Ontario | In-person available in Hamilton, ON
Live Fully. Plan Clearly.
“Thorough, thoughtful, and personal — handled with care and compassion.””
Life is unpredictable.
Your Decisions Don’t Have to Be.
Accidents happen. Illness changes things quickly. Sometimes there’s no time to think things through.
In those moments, someone else will decide for you.
Emergency and future healthcare preparation doesn’t change what happens. It changes how it feels when you go through it.
Without clear guidance, people rely on:
assumptions
emotion
incomplete information.
That’s what makes difficult situations harder.
This changes that.
A Simple, Supportive Process
Two conversations. One clear document.
We take it step by step.
“It didn’t feel scary or depressing at all — it just felt like having a conversation with a friend getting to know all about you.”
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Tell me what brings you to emergency and future healthcare preparation, and your scheduling preferences so we can set up your first session. Includes your Session 1 payment to secure your booking.
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We'll explore your values, roles, relationships, and what "quality of life" means to you. No medical decisions required — just honest conversation.
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After Session 1 I'll prepare an initial draft of your document so you can see how what you've told me translates into a document written in your own voice. You're welcome to provide feedback at this stage — any requested changes will be incorporated into the next draft, shared after Session 2.
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You'll complete two short workbooks (20 minutes each), done at your own pace, to help clarify your thoughts on medical interventions and real-life medical scenarios. These are thinking tools, not decisions or tests.
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A short form to share any feedback on the first draft and confirm you'd like to continue to Session 2. Includes your Session 2 payment — choose virtual or in-person, or switch formats if you'd like to try something different.
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We'll review your workbook reflections together and translate your values into clear guidance for the people who may one day need to speak for you.
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Tell me what information you'd like included in your document, including contact details for your chosen Substitute Decision-Maker(s).
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Within 7–10 business days of your Post-Session 2 form submission, you'll receive an updated draft of your personalised document — capturing your wishes in your own voice.
You'll have one week to review it and return any feedback. I'll then refine the document — making as many changes as needed — until you're completely happy with it and ready to share it with the people who matter most. This revision process runs for up to 30 days.
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Approximately 30 days after your document is signed off, we'll schedule a brief call — a chance to reflect, ask questions, and make any final changes before your document is considered complete.
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If something significant changes within your first year — a new Substitute Decision-Maker, updated care wishes, or a change in your health situation — just get in touch. One complimentary round of revisions is included within the first year to keep your document current.
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Life changes. Your plan can too. Each year I'll send you a reminder to consider whether your document still reflects your wishes. A formal annual review and update is available as a paid service if you'd like one.
From start to finish, most clients complete the process in 4–6 weeks:
Week 1: Complete intake form, schedule Session 1
Weeks 2–3: Session 1, review first draft, complete workbooks
Week 4: Session 2, submit Post-Session 2 form
Weeks 5–6: Receive and refine your document
Week 8–10: 30-day check-in call
This service is not medical or legal advice, and it doesn’t replace conversations with your healthcare team — it helps prepare you for them.
Optional Add-On Sessions
Once your Emergency & Future Healthcare Preparation Document is complete, you can book additional guided sessions:
SDM Session: Walk through your document with your Substitute Decision-Maker(s). I'll facilitate the conversation, answer their questions, and help them understand their role. 60 minutes, virtual or in-person.
End-of-Life Planning Session: This session focuses on what emergency and future healthcare preparation doesn't: dying and death. We explore your wishes for:
Body disposition (burial, cremation, donation)
Funeral or memorial preferences
Rituals that matter to you
Who should be involved
What you want people to know
This is separate from emergency and future healthcare preparation because some people need to address healthcare decisions first — without the weight of death planning in the same conversation. When you're ready, this session gives you space to think through what happens after.
60-90 minutes, virtual or in-person. Pricing available on request.
“It will pass on to my loved ones what matters most to me, even if I’m not able to do so.”
Give your loved ones clarity before something happens.
This is for you if:
You've been through a health scare (yours or someone you love's)
You've had to make medical decisions without clear guidance
You've realised clarity matters
You don't want your family guessing
What you leave with:
A clear, personalised document
Guidance your decision-makers can use.
Not just a document —
something people can act on.
More Than Just A Document
“When we started, I had no idea what scenarios to consider. Now I have a sense of clarity and a document that perfectly captures my values and wishes.”
What's included in your emergency and future healthcare preparation experience:
Your Personalized Emergency & Future Healthcare Preparation Document (see example below). A clear, compassionate guide that captures your values, priorities, and wishes —written in your voice, ready to share. This becomes the reference point for anyone making health and personal care decisions on your behalf.
Unlimited Revisions to Sign-Off Once your document is drafted, we work together until you're completely happy with it — making as many changes as needed within a 30-day window after Session 2.
Optional SDM Session. Book a facilitated conversation with your Substitute Decision-Maker(s) to walk through your document together. They get clarity on their role. You get peace of mind. Available as an add-on.
First-Year Revision Support If something significant changes within your first year — a new Substitute Decision-Maker, updated care wishes, or a change in your health situation — one complimentary round of revisions is included to keep your document current.
Annual Reminder Each year you'll receive a reminder to consider whether your document still reflects your wishes. A formal annual review and update is available as a paid service if you'd like one.
Optional End-of-Life Planning Session This session focuses on what the core preparation process doesn't: death, dying, and what happens to your body.
Compassionate, Expert Guidance. Every step of the way, you’ll work with someone who understands different sides of the healthcare system — as a patient, family member, and volunteer.
What Will Your Emergency & Future Healthcare Preparation Document Look Like?
Most people haven’t seen one. That's why this process can feel unfamiliar. Here is an excerpt from Anita's document (names and details are fictional).
Your document includes:
what matters to you
who speaks for you
how you make decisions
your preferences and boundaries.
Written clearly, in your voice.
Why I Do This Work
Hello!
I'm Jemima, the Founder of Sorted Planning.
I’ve been on different sides of the healthcare system.
Patient.
Daughter.
Someone making decisions in real time.
I know what it feels like to want clarity when everything is uncertain. To not have a plan when faced with life-changing decisions.
The outcome might not have been different.
But the experience would have been.
That’s what stayed with me.
Not just what happened —
but how it felt to go through it.
The uncertainty.
The pressure.
The second-guessing.
I now know it doesn’t have to be that way.
That’s why I do this work.
Credibility
Nearly 300 hours volunteering in palliative care
Training in bereavement, MAiD, and thanatology
15+ years in complex decision-making
Ready to start?
Simple, Transparent Pricing
Complete Emergency & Future Healthcare Preparation: $700 (virtual) or $850 (in-person)
How it works:
You pay per session.
Two sessions complete your emergency and future healthcare preparation.
Payment 1 secures Session 1.
Payment 2 is collected before Session 2.
You can pause anytime. If you don't continue to Session 2, you won't be charged the second payment.
Virtual Session (Ontario-wide): $350
90-minute guided session via Google Meet
Available to Ontario residents only
In-Person Session (Hamilton only): $425
Delivered at a mutually agreed location in Hamilton (max 30 minutes travel each way)
Options: your home, private library room, quiet outdoor spot, or walking conversation
Wireless microphones capture the conversation clearly wherever we meet.
Planning together
If multiple people in the same household want to complete this preparation at the same time, discounted pricing is available.
Contact me at jemima@sortedplanning.com for options.
